Industry · Hospitality & travel
Guest experiences, text-perfect
Confirm bookings, streamline check-in, and keep guests informed with itinerary and gate updates — plus a two-way inbox for concierge-style replies.
Guest journeysample
Booking confirmed97% delivered
Check-in link41% click
Concierge reply< 2s
Sub-industries
Across hospitality & travel
From hotels to airlines, Text Crow keeps guests informed and delighted.
How they benefit
How hospitality teams use Text Crow
Booking & check-in
Confirmations, reminders, and mobile check-in links that reduce front-desk load.
Concierge inbox
Guests reply for requests and questions in a shared, real-time inbox.
Upsells & offers
Targeted room upgrades, dining offers, and loyalty promos with click tracking.
In practice
Delight guests end to end
Send booking confirmations and check-in links, answer requests in a shared inbox, and drive upsells with timely, consent-aware offers.
✓Confirmations, reminders, and check-in links
✓Real-time two-way concierge inbox
✓Targeted upsells with click attribution
Check-in link clicks41%
Concierge reply< 2s
Confirmation delivery97%
41%
Check-in link clicks
< 2s
Concierge reply
97%
Confirmation delivery
FAQ
Hospitality & travel questions
Can I send mobile check-in links?+
Yes — branded, first-party links for check-in and itineraries.
Can guests message us back?+
Yes — replies land in a shared, real-time concierge inbox.
Can I send upsell offers?+
Yes — targeted, consent-aware offers with click attribution.
Are reminders automated?+
Yes — schedule reservation and check-in reminders with quiet hours.
Give guests a text-perfect stay
Confirm bookings, streamline check-in, and answer guests in real time.