For customer success
Retention, that one text at a time
Drive onboarding, remind before renewals, run health check-ins, and reply in a shared inbox — the SMS layer that keeps customers active.
Lifecycle messaginglive
Onboarding completion+22%
Renewal reminder24% act
Check-in reply41%
Built for customer success
Everything CS needs to retain
Onboarding nudges
Timed prompts move new customers through activation milestones.
Renewal reminders
Proactive renewal and payment reminders reduce churn.
Two-way check-ins
Run health check-ins and reply in a shared, real-time inbox.
Workflow
From onboarding to renewal
Trigger onboarding nudges, schedule health check-ins, remind before renewals, and handle replies in a shared inbox — all consent-aware.
✓Behavior-triggered onboarding flows
✓Renewal and check-in reminders
✓Shared two-way inbox
Onboarding completion+22%
Check-in reply rate41%
Churn on reminders−18%
Outcomes
CS teams keep more customers
+22%
Onboarding completion
41%
Check-in reply rate
−18%
Churn on reminders
FAQ
Questions
Can I trigger onboarding by behavior?+
Yes — behavior-triggered flows via the API or automations.
Can customers reply to check-ins?+
Yes — replies land in a shared, real-time inbox.
Are renewal reminders automated?+
Yes — scheduled, segment-aware reminder flows.
Is consent handled?+
Consent, STOP/HELP, and suppression are enforced.