For support & sales
Real conversations, that one shared inbox
Reply to inbound texts in a live, threaded inbox your whole team can see — with internal notes, tags, assignment, and unread tracking. Replies arrive in under two seconds.
Inbox · 4 unreadlive
Response time< 2s
Resolved today84%
Assigned100%
Built for support & sales
Everything support & sales need to reply
Shared team inbox
Threaded conversations with unread tracking, so nothing slips through the cracks.
Notes & assignment
Drop internal notes, assign threads, and collaborate without leaving the conversation.
Tags & context
Tag conversations and see consent status and history for every contact.
Workflow
Reply in seconds, together
Inbound texts land instantly in a shared inbox. Assign to a teammate, add a private note, tag the topic, and reply — with full contact history at your side.
✓Sub-2-second inbound delivery
✓Internal notes and thread assignment
✓Consent status visible per contact
Inbound delivery< 2s
Same-day resolution84%
Shared visibility100%
Outcomes
Teams resolve more, faster
< 2s
Inbound delivery
84%
Same-day resolution
100%
Shared visibility
FAQ
Questions
How fast do inbound texts arrive?+
Under two seconds, with real-time updates across every agent.
Can multiple agents see the same thread?+
Yes — the inbox is fully shared, with assignment and unread tracking.
Are internal notes private?+
Yes, notes are internal-only and never sent to the contact.
Can I tag and filter conversations?+
Yes — tag threads and filter by tag, assignment, or unread state.
Give your team one inbox
Start replying to customers in a shared, real-time SMS inbox today.