Logistics & delivery · Food delivery
Live ETAs, hot handoffs
Keep diners informed with live ETA and driver-arrival alerts, and enable quick two-way messaging — with low latency and failover at rush hour.
How food delivery benefit
Made for food delivery
Live ETA alerts
Real-time ETA and arrival texts reduce cold food and missed handoffs.
Driver-diner chat
Two-way texts for gate codes and drop-off instructions.
Rush-hour reliability
Failover keeps time-critical alerts landing during dinner peaks.
In practice
From order to doorstep
✓Real-time ETA and arrival texts
✓Two-way drop-off instructions
✓Failover for peak reliability
ETA alert latency0.4s
Arrival text delivery97%
Diner reply rate23%
Questions
Are ETA alerts real-time?+
Yes — low-latency alerts routed to the healthiest carrier.
Can diners message the driver?+
Yes — two-way texts for instructions and access.
Will it hold at rush hour?+
Failover keeps alerts landing during peaks.