Product · Two-way inbox
Conversations your whole team can see
Inbound texts arrive in under two seconds in a shared, threaded inbox. Assign, note, tag, and reply — with full contact and consent context at your side.
Maria Alvarez
+1 (415) 555·0102 · Twilio
Is my order shipping today?
Yes! It leaves today — tracking: go.acme.co/t/4821
📝 Note: VIP — expedite if delayed
Real-time inbox
Built for team messaging
Threaded & real-time
Inbound replies land in under two seconds with live updates across every agent.
Notes & assignment
Assign threads, drop internal notes, and collaborate without leaving the conversation.
Tags & unread tracking
Tag conversations and track unread state so nothing slips through the cracks.
How it works
Reply fast, together, on the record
Messages route in from any carrier into one inbox. See consent status, assign to a teammate, add a private note, and reply — every event logged immutably.
✓Sub-2-second inbound delivery
✓Consent status visible per contact
✓Immutable log of every message
Team activity
Avg first response< 2s
Open threads12
Assigned to you4
Resolved today86
< 2s
Inbound delivery
86
Resolved / day
100%
Shared visibility
FAQ
Questions
How fast are inbound texts?+
Under two seconds, with real-time updates for every agent.
Can several agents share a thread?+
Yes — fully shared, with assignment and unread tracking.
Are internal notes private?+
Yes — notes are internal-only and never sent to the contact.
Does it work across carriers?+
Yes — inbound from any connected carrier lands in the same inbox.
Give your team one inbox
Start replying to customers in a shared, real-time SMS inbox today.